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Frequently Asked Questions

If you have any further questions, please message either through Instagram, Email or the Chat Bar.

How long will it take to receive my order?

Processing time varies depending on the time of year and how busy the store is. I hand make every item that we sell so bigger orders usually mean longer waiting times.

However, I am glad to say that my approximate time from receiving an order to shipping it averages around 3 days. All orders are sent by Standard Shipping which takes on average 2-5 working days, however extraneous circumstances may result in delays that are out of our control.

If your product is not with you after two weeks of receiving a Shipping Confirmation email, please email me at daisy.doo.designs.mail@gmail.com and we can solve the problem!

Do you ship internationally?

UK shipping costs £1.50 per order. Free shipping is available with orders £20 or over in the UK.

Shipping to Europe (Region 3) (includes the Republic of Ireland) costs £3.20. 

We only add a small flat rate fee of £4.00 for international shipping.

What are the payment options?

On this website, payment is made through PayPal or through Wix Payment where you can pay with card. I hope to expand on the options of payment in the future.

What is your return policy?

All items can be returned for a full refund within 7 days of delivery. Cancellation must be done within 24 hours of purchase to recieve a full refund.

Are your products safe for dogs to wear?

Of course they are! Daisy Doo Designs prides itself on making our products as safe as possible for your furry family member. We do this by using the smallest amount of thread possible and elastics which will not fall off your dog's collar. However, please do not leave your pet unsupervised when wearing one of our products as a safety precaution.

What differences is there in "attachment" for sailor bows and bow ties?

At Daisy Doo Designs, for our bow products, we offer a choice of elastic or clip for attachment.

Double Elastic: double elastic backing is made for accessories that are meant to go through a collar (similarly to an over the collar bandana). This ensures that a bow will not fall off around the neck (safer than velcro or poppers). This is applied to your product by sewing two loops of elastic on the back.


Clip: our clip option for attachment is similar to a horizontally placed hair clip. These products are usually worn on dogs with long fur or even hoomans with long hair! If necessary, these clips can be attached to the bow vertically so that they can be attached to the front of a collar. I would recommend for collar use to choose the elastic option.

Do you have guaranteed delivery in time for Christmas/New Year?

We have guaranteed delivery for all Christmas orders made in November. Christmas orders should make it time for the holiday if ordered in early December but please be aware that the postal system is very busy this time of year and we do not guarantee this delivery. New Year orders should make it in time for the bells if ordered in early December but we do not guarantee New Year delivery.

Are you currently looking for brand ambassadors?

I love working with other dog accounts who are just as passionate about our products as we are. However, if we are ever looking for ambassadors, we will post about it on our Instagram @daisy.doo.designs or our Facebook page Daisy Doo Designs.

Do you offer gift cards?

Not currently.

FAQ: FAQ
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